FAQ
What is the cost for an extra person at Fiesta Americana Hacienda Ixtapan de la Sal?
The cost per extra person is $600 MXN per night, subject to hotel availability and policies.
Are the hotel pools heated?
Yes. All three pools at Fiesta Americana Hacienda Ixtapan de la Sal are heated, allowing guests to enjoy them year-round.
What are the pool hours?
- Outdoor pools: 8:00 a.m. to 7:00 p.m.
- Indoor pool: 8:00 a.m. to 10:00 p.m.
Is parking available and does it have a cost?
Yes, on-site parking is available at a cost of $80 MXN per car per night.
What are the operating hours of the restaurants and bars?
- Stelaris: 12:00 p.m. to 11:00 p.m.
- Moxaico: 8:00 a.m. to 11:00 p.m.
- Pool Bar: 10:00 a.m. to 6:00 p.m.
- Room Service: 8:00 a.m. to 11:00 p.m.
Do all rooms have a balcony?
Yes, all rooms feature a private balcony, offering guests beautiful and relaxing views of the hotel’s surroundings.
Do you offer special amenities for birthdays or anniversaries?
Yes, we offer special amenities for birthdays and anniversaries. Please notify the food and beverage team in advance to ensure proper arrangements.
Is Fiesta Americana Hacienda Ixtapan de la Sal a dog-friendly hotel?
Yes, we are a dog-friendly hotel in Ixtapan de la Sal. Small-breed dogs are welcome, provided they do not exceed a total weight of 20 kg. For more information here.
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