The experience had positives and negatives. It was in a great location close to bars and restaurants but that also made the nights sometimes noisy. Being on the Malacon was beautiful but also very noisy at night with locals and music from clubs. Staff were friendly but inexperienced and struggled with simple tasks that should be seen as basic.
One employee stood out for us and added to our positive experience. Alejandro had good recommendations and was always able to satisfy our needs. He was the only employee that was able to help us with requests. A very pleasant person all the time.

I’m really not sure why Casa Lucila is not among the top five hotels in Mazatlán. My husband and I stayed here during our recent visit to view the total eclipse on April 8, 2024, Mazatlán being amongst the top viewing destinations along the path of totality. Casa Lucila is a beautifully restored and immaculately clean boutique hotel, located in a prime destination along Mazatlán’s famed malecón. Service was excellent, and I’d like to give a special shout-out to Fernanda, who really excels at customer service and hospitality. My husband and I have been visting Mazatlán for over three decades and have stayed in many different accomodations in this whimsical Mexican port city. Casa Lucila is hands down our favorite place to stay. Although it’s a bit pricy, it's more than worth it. I give my highest recommendation to Casa Lucila and would stay there again in a heartbeat.

We booked a table for our Breakfast Club meetup and were greeted with warm hospitality that made us feel right at home. We had a delightful breakfast at a fantastic location. The food was expertly cooked and absolutely delicious, offering a variety of options to suit everyone’s taste. The setting, with its stunning views of Olas Altas and the ocean, was simply ideal. I can't recommend this place highly enough!

This was our 3rd time to this hotel and we loved it as much as before. We would like to thank, Maria, Enrique, Victor and Paulo, plus the housekeeper to make our stay very comfortable and relaxing, we will definitely go again.