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4.5

Second time

 

This is our second time staying here since February of this year. Totally love this place, been coming to Cozumel for over 40 years, I was so impressed with the staff and really everything from the restaurants to the snack bars across the street. All I can say is WOW. Should be back in October for dia de los Muertos celebration. See y’all soon and Thanks Again
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Mark Expedia Group
Jun 06, 2026

Great Facility for our group. Would return.

Good choices for food. Food was presented beautifully. Great location for snorkeling right off property. Nice views from rooms on upper floors. Rooms were spacious. Staff was great and very attentive. Check out was at noon and you still have 2 hours left to enjoy lunch before afternoon flights. Could have had towel bars or hooks in rooms as no where to put wet towels.

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Robbyn Expedia, Group
Apr 29, 2026

A delightful experience at Fiesta America Cozumel

Overall, the experience was fantastic! The food and beverages were excellent, and all employees were extremely welcoming and kind. The room was clean, had an excellent view, and was plenty spacious. The hotel also offered numerous activities and experiences, including a snorkeling trip where you are taken to multiple beautiful locations. I did this with my family, and enjoyed it abundantly. As stated prior, the food was excellent, and there were many varying choices depending on your specific taste palate. Me and my family's favorite location was the Italian restaurant in the hotel. Each course of food a journey in one's mouth, and the atmosphere and a starry night provided for an intensively unique experience. Our waiter, Manuel, was superb, and though I generally don't leave reviews, I felt compelled to after having the pleasure of seeing such great service. Overall, would recommend to those looking for a relaxing vacation.

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Rylan N TripAdvisor
Jun 01, 2026

Very Average Resort, Time Better Spent Somewhere Else

ROOM QUALITY:
Water was leaking from ceiling when it rained. Water flow from shower was so slow. There was a huge ant infestation that was present throughout our entire stay. The first day wee were given pastries as a gift upon our first arrival, and was surrounded entirely by ants everywhere in large quantities. We immediately called room service to put a stop to it, and we were given a can of bug spray that was almost empty. The days after we had ants all over the floors at random places in time. They were from the floor, to behind the bed frame, or sink. It was uncomfortable knowing that each time I set foot in the room, ants could be near or on you when you're sleeping. It ruined the enjoyment of the rooms. This is beyond disgusting and UNACCEPTABLE. It needs to be addressed immediately so other guests do not have this type of problem.

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Fiesta Americana Cozumel All Inclusive

Enjoy a family vacation by the Caribbean

All-Inclusive Resort in Cozumel, Fiesta Americana Cozumel All Inclusive invites you to experience the Caribbean at your own pace. Set along the island’s coastline, the resort blends ocean views, local flavors, family-friendly activities, and moments of relaxation in one inspiring destination.

Start your day overlooking the turquoise waters of Cozumel, spend the afternoon by the pool, or discover why the island is known for its coral reefs and snorkeling opportunities. Whether you prefer active adventures or quiet moments by the sea, every day can unfold exactly as you choose.

Families will find spaces designed for all ages, including Fiesta Kids Club and a game room, while adults can unwind at Spa Na'Ha' or keep up with their workout routine at the fitness center. Throughout your stay, Digital Concierge services help make every experience seamless.

From culinary experiences and oceanfront relaxation to outdoor activities and quality time together, this family-friendly all-inclusive resort in Cozumel offers an effortless way to enjoy one of Mexico’s most renowned island destinations.

Services and Amenities

Beach Club

Enjoy the calm of the Caribbean at our Beach Club in Cozumel. Relax by the sea, with incredible views and food and beverage service right at your lounger.

Thrilling adventures

Explore, relax and create memories with family, as a couple or with friends. Go snorkeling and discover Cozumel's reefs. Discover our activities. Discover all our activities!

The spa with a jacuzzi & sauna at FA Hotels & Resorts

SPA

Treat yourself to a wellness escape at our spa Na'Ha Spa in Cozumel. Enjoy wonderful massages and treatments to rest and feel renewed.

 

Swimming pool

Relax while sunbathing by the pool, sipping your favorite drink, or enjoying a refreshing moment in the water.

A playroom with toys at Fiesta Americana Cozumel Hotel

Fiesta Kids Club

Fiesta Kids Club, a kids' club in Cozumel for children ages 5 to 12, with a day full of adventure, creativity and fun while you relax.

Interior of the game room at FA Hotels & Resorts

Game room

After the beach, the whole family can gather in our game room and share time 

Interior of the wellness center at Grand Fiesta Americana Brand

Gym

Keep up your exercise routine while on vacation. Our gym has the equipment you need to continue training.

Close-up of a dog on a pillow in a room at FA Hotels & Resorts

Dog Friendly

Your dog can travel with you, too. Our Dog Friendly program, for a pet-friendly hotel in Cozumel, welcomes them with a special kit with a bed and bowls so they enjoy a wonderful stay. Additional charge applies.

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Digital Concierge logo used at Fiesta Americana Hotels

Digital concierge

Hello, I'm your Digital Concierge!

 I'm ready to help you with whatever you need. I'll answer your requests, answer your questions, and, most importantly, make your stay MEMORABLE.

 Get to know me and find out what I can do for you!

Frequently Asked Questions

Fiesta Americana Cozumel is on the Caribbean Sea, in the south of the island, close to Chankanaab and Punta Sur parks and to reefs for snorkeling and diving.

Getting here is easy. The resort is about 20 minutes from Cozumel International Airport. If you are coming from the Riviera Maya, take the ferry from Playa del Carmen to Cozumel and reach the hotel in a few minutes by taxi or private transfer.

Yes. Fiesta Americana Cozumel offers a complete all-inclusive experience, allowing guests to enjoy accommodations, dining, beverages, daily activities, entertainment, and access to resort amenities throughout their stay.

Your stay includes lodging; breakfast, lunch and dinner at select restaurants; domestic and international drinks; snacks; recreational activities; daily entertainment; and access to pools and common areas of the resort.

Yes. Fiesta Americana Cozumel has direct sea access from a natural platform, ideal for swimming, snorkeling and enjoying the Mexican Caribbean.

Yes. We are close to the Mesoamerican Reef, so this is a hotel for snorkeling in Cozumel. If you prefer to dive, you can head out to the island's dive sites on excursions at an additional cost.

Yes. Fiesta Americana Cozumel offers activities for all ages: Fiesta Kids Club, game room, pools and spaces to enjoy as a family.

Yes. Enjoy a candlelit dinner in front of the sea or in your room, treat yourselves to a couples massage at the Na'Ha' Spa and watch the sunset in Cozumel.

There are ocean-view rooms and rooms with a pool, as well as family suites. Some suites have a private pool, terrace or jacuzzi.

Cozumel is an ideal year-round destination, offering a wide range of experiences and activities that can be enjoyed in every season.

Fiesta Americana Cozumel is approximately a 20-minute drive from Cozumel International Airport.

Yes. There is a buffet at Viña del Mar, seafood at La Cevichería, Asian cuisine at Thai Kunn, Italian at Rosato and Mexican at El Mexicano, plus the Pool Bar, Lobby Bar and Coffee Corner.

Yes. The Na'Ha' Spa is open from 9:00 a.m. to 8:00 p.m. and offers massages, facials, exfoliations and rituals in private treatment rooms, with a hydrotherapy area.

Yes. You can snorkel from the hotel and join the aquagym classes and water games in the pool.

Yes. Complimentary Wi-Fi is available in guest rooms and throughout all the areas of the resort, allowing guests to stay connected during their vacation.

Yes. Celebrate a symbolic, civil, LGBTQ+ or multicultural wedding in the garden or at the beach club. For meetings, there is a room for up to 90 guests.

Chankanaab Park, Punta Sur and the Island Museum, plus reefs for snorkeling and diving such as El Cielo and Dzul-Ha.

Because you have the Caribbean in front of you, snorkeling from the hotel, Kids Club, spa, beach club and all-inclusive in one place.

In accordance with official regulations, all guests must present a valid government-issued ID and, for Mexican nationals, their CURP. For minors, proof of the family relationship to, or legal guardianship of, the accompanying adult must also be provided.

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