Terms and Conditions

AGREEMENT BETWEEN THE CUSTOMER AND GRUPO POSADAS S.A.B. DE C.V.

This website is offered to you, the Customer, conditioned upon your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this website constitutes your agreement to all such terms, conditions, and notices.

LIMITATIONS ON PERSONAL AND NON-COMMERCIAL USE

Grupo Posadas S.A.B. de C.V. (“Posadas”) grants you permission to download, reproduce, and retransmit information published on Posadas websites (including but not limited to posadas.com, fiestamericana.com, fiestainn.com, theexplorean.com, favc.com, fiestarewards.com, and sites with the .com.mx domain), subject to your acceptance of the following conditions.

1.- Copyright and Trademark Notices
All content on this website is protected by Copyright © 2002 GRUPO POSADAS S.A.B. DE C.V., as well as its subsidiaries, affiliates, and/or suppliers, located at Av. Prolongación Paseo de la Reforma 1015, Floor 9, Col. Santa Fe, Delegación Álvaro Obregón, C.P. 01210, Mexico City, Mexico. Telephone: +5215553266700 . All rights reserved.

The following names, trademarks, and logos, along with their associated marks, are registered trademarks of GRUPO POSADAS S.A.B. DE C.V., its subsidiaries, and/or affiliates:

Live Aqua Resorts & Residence Club ®
Grand Fiesta Americana Hotels & Resorts ®
Fiesta Americana Hotels, Resorts & Suites ®
Fiesta Inn Business Class Hotels®
Fiesta Inn Express®
Gamma Hotels ®
The Explorean Kohunlich®
Fiesta Americana Vacation Club®
Party Kids®
Fiesta Rewards®
Fiesta® Incentive Program
ONE Hotels®

These trademarks may not be used or displayed without the prior written authorization of GRUPO POSADAS.

You may download, reproduce, and retransmit information from Posadas solely for non-commercial use within your organization. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from this website.

You must retain and reproduce all copyright notices or proprietary notices included in any Posadas information that you download, reproduce, or retransmit.

Except for the limited authorization described above, no license or right under any copyright or other intellectual property of Posadas or any other party is granted or conferred to you.

The Posadas websites may contain or reference trademarks, patents, trade secrets, technologies, products, processes, or other proprietary rights of Posadas and/or third parties. No license or right is granted with respect to such intellectual property. In the case of third-party intellectual property, Posadas may have agreements for use, but such rights remain the property of their respective owners.

2.- Disclaimer
We do not represent, guarantee, or warrant that any information found on this website is error-free, complete, or accurate. Neither we nor the consultants associated with this website shall be responsible for any direct, indirect, incidental, consequential, or punitive damages resulting from access to or use of this website.

YOU AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR OWN RISK. THE CONTENT AND SERVICES PROVIDED ON THIS SITE ARE PROVIDED “AS IS.” GRUPO POSADAS MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, RELIABILITY, USEFULNESS, OR COMPLETENESS OF THE CONTENT ON THIS SITE OR ANY LINKED SITE. POSADAS DOES NOT WARRANT THAT THE WEBSITE WILL BE ERROR-FREE, VIRUS-FREE, OR AVAILABLE WITHOUT INTERRUPTION.

To the maximum extent permitted by law, GRUPO POSADAS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Although Posadas strives to keep information updated and secure, it cannot guarantee that servers or linked websites will always be free of errors or viruses.

3.- Limitation of liability
GRUPO POSADAS shall not be liable for damages of any kind, including but not limited to special, incidental, indirect, or consequential damages resulting from access to or inability to access this website, or from reliance on the information contained within it.

Additionally, Posadas is not obligated to update website content and cannot be held responsible for failure to do so. In jurisdictions that do not allow limitations on liability, certain limitations may not apply.

If, despite these limitations, Posadas or its affiliates are found liable for damages related to this website, the liability shall not exceed the amount of fees paid by you for the relevant services or information.

The information on Posadas websites may contain technical inaccuracies or typographical errors. Posadas reserves the right to make changes, corrections, and improvements to the information, products, and programs described at any time without notice.

Products and services described on Posadas websites may not be available in all locations.

4.- Electronic liability waiver
GRUPO POSADAS and its affiliates, subsidiaries, and related entities shall not be liable for any failures, delays, or technical difficulties involving telecommunications systems, networks, the internet, computers, or software.

This includes delayed, lost, stolen, incomplete, misdirected, or illegible messages, forms, transmissions, or communications.

They shall also not be responsible for inaccurate data capture caused by users, equipment failures, technical errors, or human error during data processing related to the website.

If any portion of the website becomes compromised due to viruses, unauthorized intervention, fraud, or technical issues beyond Posadas’ control, Posadas reserves the right to suspend or terminate the site or restrict access.

Users agree that Posadas is not responsible for damages to a user’s computer or for unauthorized interception or misuse of credit card information resulting from use of the website or related reservation systems.

5.- Use of the website
The reservation component of this website is provided solely to assist customers in determining availability of travel-related services and making legitimate reservations.

You represent that you are at least 18 years of age and have the legal authority to enter into this agreement. You assume financial responsibility for all use of this website under your account, including use by minors.

You also agree that all information provided when using this site is accurate and truthful and that reservations will not be made fraudulently.

Abuse of the reservation system may result in denial of access.

If reservations involve fees or charges, you agree to comply with the applicable payment obligations and conditions related to availability of rates, products, or services.

6.- Submission of Information
When submitting information through this website, including registration forms, feedback, questions, comments, or suggestions, you represent that the information is accurate and that you have the rights to submit it.

You grant Posadas a worldwide, royalty-free license to use, reproduce, publish, distribute, or display such information in any medium.

You also acknowledge that Posadas may monitor transmissions and stored communications related to website usage.

7.- Links to Third-Party Websites
This website may contain links to third-party websites. These links are provided for convenience only. Posadas does not control these sites and is not responsible for their content. The inclusion of links does not imply endorsement or association.

8.- Currency Conversion
Currency conversion rates are provided by third-party providers and are intended for guidance only. Room rates are guaranteed only in the currency provided by the booking engine. Posadas does not guarantee the accuracy of currency data.

9.- Weather Information
Weather information provided on this website is supplied by third-party providers and is believed to be accurate; however, Posadas does not guarantee its accuracy.

10.- No Illegal or Prohibited Use
You agree not to use this website for any unlawful purpose or for any purpose prohibited by these terms and conditions.

11.- Changes to the Agreement
GRUPO POSADAS reserves the right to modify this agreement at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms. If you do not accept these terms, please do not use the website.

12.- General
Any claim relating to this agreement shall be governed by the laws of the United Mexican States. This agreement constitutes the entire agreement between the parties regarding the subject matter.

If any provision is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Headings in this agreement are provided for convenience only and shall not affect interpretation.

No joint venture, partnership, employment, or agency relationship exists between you and GRUPO POSADAS as a result of this agreement or your use of this website.

Any fictional names or examples used in this document are not intended to represent real individuals, businesses, products, or events.