Reviews

We stayed in the governor suite for three nights in June of 2026 as part of a 7-night trip to various cities in the Yucatan.

The location is excellent. It is in the center of the city and offered free, secure, underground parking for our rental car. There are always Ubers in the area and was a convient base to explore the city. The area is busy and vibrant and it was neat to look out at the bustling city from our massive balcony. There is a Walmart right across the street and shops and restaurants all over near the hotel. The ocean is less than an hour drive to the North.

Coming from the U.S., I agree with previous reviews that not all staff speak fluent English, but it is in Mexico so that makes sense. The front desk staff did all speak English and the rest of the staff was patient with me so I had no trouble communicating.

Finally, the room was an excellent value for the money. It was large, had two TVs, one bedroom and two bathrooms. The room had three patio doors and one entire wall of windows so the air conditioning did struggle and the room hit 24C during the day with the curtains open. Closing the curtains fixed the problem. The weather in Merida in the summer is brutally hot.

This hotel is amazing it provides a great welcome to Merida and the staff is awesome they truly are so caring and thoughtful when you ask them for recommendations and what to expect while you are there. Great food and wonderful spread of cultural cuisine.

Fiesta Americana, Merida, offered us the most perfect vacations. We stayed for seven days. It was our first trip to Merida and the hotel we stayed in is a large portion of the trip having been an extremely pleasant experience. The personnel in the hotel could not have been nicer and attentive. They tried to accommodate to all of our demands. The hotel itself is imposing and magnificent as structure and as decor. The room was large and offered everything one needs for an enjoyable stay. The room was very clean and whatever we needed was provided. The bed was perfect, and the linen very soft. One of the worries we have about big hotels is noise, but that is not the case of Fiesta Americana, Merida, at all. Despite being a very large hotel and having a mall under it, the only sound we heard from our room was birds singing in the morning. I was very satisfied. We had access to the pool, and, even during winter, it was a great opportunity. We normally do not frequent hotel pools, but they made it so easy to use it, that we finish going to the pool every day in the afternoon. The hotel is very well placed. It is not in downtown (what is a plus), but very well connected to the historic center. A 20-30-minute walk by the most pleasant boulevard in Merida (Paseo Montejo) links the hotel to downtown. Furthermore, it is also linked to all part of town through the Meridan bus system (va y ven). After visiting all attractions in downtown, however, one only needs to leave the hotel area if one wishes. There are all kinds of good restaurants and coffee shops around. In Paseo 60, just one block from the hotel, you even find a bus to the airport (part of the va y ven system). Had we known, that is how we would have gotten from the airport to the hotel. Of course, Taxis are not expensive in Merida, and the Hotel has a list of prices for most places in Merida. They will help you with taxis, which are always available in front of the hotel. I cannot stress more, how pleased we are with Fiesta Americana, Merida. It helped us to discover a new great destination for winter time in the US, and we plan to be back next winter holiday time.

Great hotel. Great location. In the heart of the city. Walking distance to great coffee shops, galleries, museums, restaurants and boutiques. Staff is super friendly. Its a great hotel to stay when visiting Merida.