FAQ
If you have questions, you will have our answers
To facilitate our communication, we list some of the most frequently asked questions about our hotels and resorts. If you have any additional questions to get your next experience unforgettable in any of our properties, please contact us. We will be to help you always.
Is parking included at Fiesta Americana Mérida?
Yes, complimentary parking is available for hotel guests. If you are attending an event at the hotel, we also offer preferential parking rates for your convenience.
Is the pool at Fiesta Americana Mérida heated?
Yes, the hotel features a heated outdoor pool, perfect for relaxing and enjoying your stay in Mérida at any time of the year.
Does Fiesta Americana Mérida offer room service?
Yes, we offer 24-hour room service, available 365 days a year, so you can enjoy food and beverages from the comfort of your room anytime.
Does the hotel provide airport transportation?
Yes, round-trip airport transportation can be arranged through our Concierge team at an additional cost. We recommend requesting this service in advance.
Is Fiesta Americana Mérida an all-inclusive hotel?
No, Fiesta Americana Mérida is not an all-inclusive hotel. Our standard rates do not include meals; however, we offer meal-inclusive packages for groups and special events.
Is there an extra charge for an additional bed?
No, an extra bed is provided at no additional cost; however, it is subject to availability at the time of your stay.
Does the hotel have restaurants? What are the hours?
Yes, Fiesta Americana Mérida offers a variety of dining options, including restaurants, a coffee shop, and a bar. Hours may vary, so we recommend checking directly at the hotel during your stay.
Does Fiesta Americana Mérida offer a Day Pass?
Yes, we offer a Day Pass so you can enjoy our facilities without staying overnight. We also provide a monthly membership that includes access to the gym, sauna, jacuzzi, and heated pool. For more information, please call +52 999 942 11 11.
Are there accessible rooms for guests with disabilities?
Yes, Fiesta Americana Mérida offers accessible rooms designed to accommodate guests with disabilities or special needs, ensuring a comfortable and convenient stay.
Is early check-in available at the hotel?
Yes, early check-in is available upon request and subject to availability. If your room is not ready upon arrival, we offer luggage storage for your convenience.
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