FAQ
If you have questions, we have answers
To facilitate our communication, we list some of the most frequently asked questions about our hotels and resorts. If you have any additional questions to make your next experience unforgettable at any of our properties please contact us. We are happy to help.
Does Fiesta Americana Reforma offer free Wi-Fi?
Yes, the hotel provides wireless Wi-Fi throughout the property. Guests can connect easily to the “Fiesta Rewards” network during their stay.
Does Fiesta Americana Reforma have Room Service?
Yes, 24-hour Room Service is available. Guests may view the menu by scanning the QR code found on TV channel 27-0 in their room.
Is parking available at Fiesta Americana Reforma?
Yes, the hotel offers valet parking and self-parking, both available at an additional cost and subject to availability.
Does the hotel provide transportation services?
Yes, transportation services are available at an additional cost for destinations within and outside Mexico City.
This service is provided by an external agency.
We also offer a private airport pick-up service, where guests are greeted at the airport with a personalized sign bearing their name.
How far is Fiesta Americana Reforma from Mexico City International Airport?
The hotel is located 10.4 km (6.5 miles) from Mexico City International Airport (AICM), making it a convenient option for both business and leisure travelers.
Does Fiesta Americana Reforma have a gym?
Yes, the hotel features a fully equipped fitness center located on the 4th floor, open daily from 6:00 a.m. to 11:00 p.m.
Does Fiesta Americana Reforma have a swimming pool?
No, the hotel does not have a swimming pool.
Is laundry service available at the hotel?
Yes, laundry service is available for guests at an additional charge.
Are electric vehicle charging stations available?
Yes, the hotel offers electric vehicle charging stations. To use this service, please request it directly with valet parking when dropping off your vehicle.
Is there a currency exchange office at the hotel?
Yes, a currency exchange office is located within the hotel facilities for guest convenience.
Does Fiesta Americana Reforma offer medical assistance?
Yes, external medical services are available 24 hours a day, with additional charges.
Does the hotel offer babysitting services?
Yes, external babysitting services are available by prior arrangement through the concierge.
Is shoe-shining service available at the hotel?
Yes, the hotel offers shoe-shining service at an additional cost. The attendant is located at the main entrance on Paseo de la Reforma.
Is there live music at the hotel bar?
No live music is offered at the bar. However, a special show is presented on the 25th floor on Thursdays, Fridays, and Saturdays, with an additional charge.
What attractions are near Fiesta Americana Reforma
The hotel is conveniently located near top Mexico City attractions, including:
Chapultepec Forest, Auditorio Nacional, Arena CDMX, Basilica of Our Lady of Guadalupe, Autódromo Hermanos Rodríguez, Estadio GNP, the Historic Zócalo, Alameda Central, and the Teotihuacán Pyramids.
Fiesta Rewards
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