Frequently Asked Questions
HAVE A QUESTION? WE’RE HERE TO HELP
To better assist our guests, we’ve listed some of our most frequently asked questions about the Live Aqua hotels and resorts. If you have any additional questions regarding your next unforgettable experience at any of our properties, please do not hesitate to contact us. We are always here to help.
What is the official category of the hotel?
It Is A 5-Star Hotel.
What are the check-in and check-out times?
Check-in can be done from 3:00 PM on the day of arrival. Check-out must be done before 12:00 PM on the day of departure.
What are the contact details?
You can contact us by calling +1 809 933 3071 or by emailing concierge1DAQPC@posadas.com
What is the address of the accommodation?
It is located at Carretera Uvero Alto KM 33, Punta Cana 23000, Dominican Republic, Punta Cana, 23000 Dominican Republic.
Will I have free Wi-Fi?
Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.
What services does the accommodation offer?
The services offered include a Spa, Gym, Meeting rooms, several pools, Direct access to the beach, Daytime activity program, Wedding venues, Aqua Club Lounge, 24-hour Reception, Restaurants, Night entertainment, Wi-Fi, and Laundry.
How many restaurants and bars are there?
The accommodation offers a wide gastronomic variety that you can try in any of its 9 restaurants and 8 bars.
What makes Live Aqua Punta Cana unique?
Is Live Aqua Punta Cana an adults only resort?
Yes. Live Aqua Punta Cana is an adults only luxury resort designed exclusively for guests 18 and older, creating a sophisticated and relaxing atmosphere ideal for couples, honeymoons, and romantic getaways in the Caribbean.
What is included in the all inclusive experience?
The all inclusive experience at Live Aqua Punta Cana includes:
- Gourmet dining at specialty restaurants
- Premium national and international beverages
- Beach and pool service
- Daily wellness activities such as yoga
- Nightly entertainment and live shows
- Access to pools and a private beach
- Luxury accommodations and personalized service
Does the resort have suites with private pools?
Yes. Several suites at Live Aqua Punta Cana feature private terraces with hot tubs or infinity pools, offering an elevated level of privacy and luxury ideal for romantic stays.
Does the resort have a spa?
Yes. Guests can relax at Feel Harmony Spa by Spa Live Aqua, a wellness sanctuary offering massages, facials and holistic treatments with products from Natura Bissé, recognized as Best Spa Brand in the World by the World Spa Awards.
Where is the resort located in Punta Cana?
Live Aqua Punta Cana is located in Uvero Alto, one of the most exclusive and tranquil areas of Punta Cana, known for its pristine beaches, natural surroundings, and luxury resorts.
Is the resort beachfront?
Yes. Live Aqua Punta Cana is located directly on a white sand beach in Uvero Alto, one of the most exclusive areas of Punta Cana.
Is the resort good for a honeymoon?
Yes. With its adults-only concept, private pool suites and romantic ambiance, Live Aqua Punta Cana is an ideal destination for honeymoons and romantic getaways.
How far is the resort from Punta Cana Airport?
The resort is located about 40 minutes from Punta Cana International Airport, allowing for convenient transportation upon arrival.
